Last updated in Jan, 2025
ToYBULK
Cancellation Policy
At Toybulk.in, we
understand that plans can change, and you may need to cancel an order. Our
Cancellation Policy is designed to offer flexibility while maintaining
efficiency in our operations.
1.
Order Cancellation by the Customer
- Before
Dispatch:
- Orders can be canceled free of
charge before they are dispatched.
- To cancel, contact our Customer Support Team or use the cancellation option in your order
history.
- A full refund will be
processed within 7-10
business days to your original payment
method.
- After
Dispatch:
- Once an order is dispatched,
cancellations are not allowed. However, you may initiate a return for
eligible products after delivery.
2.
Order Cancellation by Toybulk.in
Toybulk.in reserves
the right to cancel an order under the following circumstances:
- The product is out of stock or
unavailable.
- Payment could not be verified.
- The delivery address is outside
our serviceable areas.
- Any technical or pricing error
occurs.
In such cases, you
will be notified promptly, and a full refund will be processed within 7-10 business days.
3.
Non-Cancellable Products
Certain orders cannot
be canceled once placed. These include:
- Perishable
Items: Fresh fruits, vegetables,
meats, seafood, cakes, and other consumables.
- Customized
or Personalized Products: Items
made-to-order or tailored to specific requirements.
4.
Refund Process for Canceled Orders
- Refunds for canceled orders
will be initiated immediately upon successful cancellation.
- Depending on your payment
method, it may take 7-10 business days for
the amount to reflect in your account.
5.
How to Cancel an Order
- Log in to your Toybulk.in
account.
- Navigate to your order history
and select the order you wish to cancel.
- Click on the “Cancel Order”
option and confirm.
- Alternatively, contact
our Customer
Support Team for assistance.
6.
Contact Us
For any questions or
assistance regarding cancellations, reach out to us:
- Email: support@toybulk.com
english
